Telehealth gives you access to healthcare providers from the comfort of your home, 24 hours a day, 7 days a week.
See a doctor without leaving your house. You have access to quality healthcare by phone, video, or app anytime. You can avoid the waiting, the drive, or bus ride to get to the doctor and taking time off from work. Our doctors are always in. Call us during a lunch break, on the weekend, or even in the middle of the night.
Teladoc is a telehealth service that connects you to a doctor, therapist, or specialist who can diagnose, treat, and prescribe medication (if medically necessary) for a wide range of conditions, including:
Teladoc can also let your regular doctor know about the care you received.
Vivida Health’s 24/7 Nurse Line is another telehealth service that gives you the ability to talk to a nurse 24 hours a day, 7 days a week. Our registered nurses will help you decide what to do next or direct you to the right level of care. Get health information about:
Call the 24/7 Nurse Line at 844-865-7920 (TTY: 711).
Your Primary Care Provider or PCP may offer telehealth services. Contact your PCP’s office directly to find out, or call Member Services at 844-243-5131 (TTY: 711), Monday to Friday, 8am – 7pm.
With Vivida Health, you have access to FREE wireless phone services. Go to vividahealth.com/using-your-benefits to learn more about our cell phone benefit through Safelink Wireless.