Thank you for choosing Vivida Health for your health coverage.
We are led by doctors in your community and offer benefits and programs that help you and your family live a healthy life. Our mission is to connect members with the tools and resources they need to achieve their best health.
Our Member Services Department is here for you and can answer any questions about your health coverage. For example, we can help you choose or change your Primary Care Provider, find out if a service is covered, and explain any of your benefits.
Monday to Friday
8:00 a.m. to 7:00 p.m.
If you have an urgent question, you can call our
Nurse Advice Line at
Our nurses are available to help you 24 hours a day, 7 days a week.
You can enroll in Vivida Health by contacting the State Medicaid Choice Counselor.
Toll-free: 877-711-3662
TTY/ TDD: 866-467-4970
Hours:
Monday – Thursday 8:00 am to 8:00 pm Eastern Friday 8:00 am to 7:00 pm Eastern
For more information, you can call your local Medicaid office or visit
To find out if you are eligible for Medicaid, contact the Florida Department of Children and Families.
You can also visit
https://dcf-access.dcf.state.fl.us/access/scrflstartappl.do
Vivida Health Plan serves both children and adults who are in Florida’s Medicaid program in the following Southwest Florida counties: Lee, Collier, Charlotte, Sarasota, Desoto, Glades and Hendry.
Understanding your
Vivida Health is led by doctors in your community who designed each of the Plan’s benefits and programs specifically for Medicaid-eligible members in Southwest Florida.
We offer services to help you and your family live a healthy life—and they are offered at no cost to you.
Did you know that Vivida Health
members are now able to participate in a
We are looking for your feedback to assess your understanding of your Medicaid plan. If you wish to participate in the survey, click the link below and log in to the Member Portal:
Оnce you’ve logged in, on the right side of the menu screen you will have the option to take the Member Survey in English or Spanish.