Life is bright with Vivida Health

Thank you for choosing Vivida Health for your health coverage.

We are led by doctors in your community and offer benefits and programs that help you and your family live a healthy life. Our mission is to connect members with the tools and resources they need to achieve their best health.

Our Member Services Department is here for you and can answer any questions about your health coverage. For example, we can help you choose or change your Primary Care Provider, find out if a service is covered, and explain any of your benefits.

Call us

844-243-5131 (TTY: 711)

Monday to Friday
8:00 a.m. to 7:00 p.m.

If you have an urgent question, you can call our

Nurse Advice Line at

844-865-7920 (TTY: 711)

Our nurses are available to help you 24 hours a day, 7 days a week.

How do I enroll in Vivida Health?

You can enroll in Vivida Health by contacting the State Medicaid Choice Counselor.

Toll-free: 877-711-3662

TTY/ TDD: 866-467-4970


Monday – Thursday 8:00 am to 8:00 pm Eastern Friday 8:00 am to 7:00 pm Eastern

For more information, you can call your local Medicaid office or visit

Am I eligible to enroll in Medicaid and with Vivida Health?

To find out if you are eligible for Medicaid, contact the Florida Department of Children and Families.

You can also visit

Vivida Health Plan serves both children and adults who are in Florida’s Medicaid program in the following Southwest Florida counties: Lee, Collier, Charlotte, Sarasota, Desoto, Glades and Hendry.


Did you know that Vivida Health
members are now able to participate in a 

Member Understanding

We are looking for your feedback to assess your understanding of your Medicaid plan. If you wish to participate in the survey, click the link below and log in to the Member Portal:

Member Portal Login

Оnce you’ve logged in, on the right side of the menu screen you will have the option to take the Member Survey in English or Spanish.

Download our Full Benefits Guide


Or, for more information,

Call Vivida Health Member Services at