What You Need to Know About COVID - 19

What is COVID-19?

COVID-19 is a respiratory illness that is caused by a new virus called a “coronavirus.” It is also referred to as “novel coronavirus.” It has become a national public health emergency and a global pandemic. The number of cases continues to increase in the United States and around the world.

Symptoms of COVID-19

Common symptoms include fever, cough and shortness of breath. They may appear 2-14 days after exposure.
To learn more about the symptoms of COVID-19, please visit the CDC website

How to Protect Yourself and Your Community

We all play an important role in protecting our communities and families from COVID-19. Take these steps to help slow the spread of the virus:

  • Practice social distancing by keeping 6 feet between you and other people. Avoid hugs, handshakes and large groups.
  • Avoid touching your face.
  • Wash your hands thoroughly and often. Use soap and water for at least 20 seconds.
  • Cover your cough or sneeze by coughing or sneezing into your elbow or a tissue.
  • Stay home when you are sick.

To learn more about preventing COVID-19, please visit the CDC website.

If You Think You Are Sick

Call your primary care doctor. If you are experiencing symptoms such as fever, cough, and difficulty breathing, or think you have been exposed to COVID-19, it is important to be pre-screened prior to seeking testing or treatment. When you call, you will be asked a series of questions about your symptoms, travel history and exposure to COVID-19 to determine if you should be tested for the virus.

The Florida Department of Health’s COVID-19 Call Center is now available 24 hours a day, 7 days a week at 1-866-779-6121 or email your questions to COVID-19@flhealth.gov

Florida Department of Health Information on COVID-19.

Call 911 if you have a medical emergency. Tell the operator that you have or think you might have COVID-19. This will help the responders take additional steps to protect themselves and others.


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Did you know you can use Teladoc when you can’t see your regular doctor?Teladoc can connect you to a doctor by phone or video 24/7. Teladoc is great for common colds and flu, rashes, and minor injuries. Teladoc doctors can also order medicine at your local drug store.  Teladoc can also let your regular doctor know about the care you received.To set up your account, click here or call 1-800-835-2362.